iPod Bar Japan: Great Service But The Cocktails Need Work - Gizmodo Comments

iPod Bar Japan: Great Service But The Cocktails Need Work

Seed — Tue, 29 Nov 2005 14:34:09 EST

Makanai: The SoHo store already has an iPod bar.

iPod Bar Japan: Great Service But The Cocktails Need Work

geek 101 — Tue, 29 Nov 2005 09:01:39 EST

i have to agree with seed the genieus bar is designed more for mac computers not ipods . i have seen people at apple stores line up for half an hour just to have there ipods re seti think that the geniuse bar employs are getting feed up with basic tech help and most probobly feel that they are not useing the full extent of there apple training all in all lets hope this moves to the united states and canada i think that apple should pay the employes a bit more because who would want to deal with angery custorms who do not know how to use there 300.00 toys

geek 101

iPod Bar Japan: Great Service But The Cocktails Need Work

makanai — Tue, 29 Nov 2005 08:32:46 EST

As I don't own an iPod (I know, I'm clearly lacking in ubercoolness), I guess I don't see the point for this. Do these things frequently require complex resets that couldn't be accomplished by a simple Troubleshoot section in the manual? It seems like the iPodder out there like it though, so who am I to second guess. In either event, this place should have alcohol.

makanai

iPod Bar Japan: Great Service But The Cocktails Need Work

someToast — Tue, 29 Nov 2005 06:42:34 EST

What Seed said (the second point). I look forward to the SUX!!--ROOLZ!! wars of the new year with great anticipation.

someToast

iPod Bar Japan: Great Service But The Cocktails Need Work

jYopp — Tue, 29 Nov 2005 00:05:12 EST

Seed:

There's excellent reasoning behind this thing, since a lot of people make appointments with the Genius Bar, often online, and giving all the iPod problems to lower-paid reps will improve the image and accessibility of Mac support and make iPod users feel cared about at the same time. In my opinion, the iPods have such a limited range of issues that the iPod bar should be front-line only. Either it's a customer-service issue, which they'll handle, or they'll be referred to the Genius Bar for more complicated issues. In all honesty, fully 100% of all the iPod users I've seen at the Genius Bar so far are there for someone to push the reset combo, or to have a tech listen to their hard drive while it reformats and do an RMA if it's defective.

jYopp

iPod Bar Japan: Great Service But The Cocktails Need Work

Seed — Mon, 28 Nov 2005 22:33:30 EST

There's good reasoning behind this thing. Often, the regular genius bar's line gets packed with people who need iPod help. Most of these repairs take less than five minutes, but they still take up valuable time and space at the bar. Putting a dedicated iPod bar at the stores will make a much more efficient and satisfying experience for customers who are already aggravated that they need a repair. On a side note, it's too bad to see gizmodo's comments already going downhill.

Seed

iPod Bar Japan: Great Service But The Cocktails Need Work

Navin R Johnson — Mon, 28 Nov 2005 20:45:21 EST

lame, indeed

Navin R Johnson

iPod Bar Japan: Great Service But The Cocktails Need Work

cyclopscellist — Mon, 28 Nov 2005 20:43:02 EST

Pusher54, did you read the post at all? Mysteriously, my iPod hasn't broken every other day since I've owned it. In fact, I don't think it ever has. Funny.

cyclopscellist

iPod Bar Japan: Great Service But The Cocktails Need Work

Pusher54 — Mon, 28 Nov 2005 19:39:24 EST

ipod bar, thats a great idea. even better idea would be to make them with just a little quality so that those things wouldn't break every other day. Quality could avoid Tech Support. Don't think that will ever sink in with Stevie J, guess i'm the dumba$$.

Pusher54

iPod Bar Japan: Great Service But The Cocktails Need Work

gavinrobinson — Mon, 28 Nov 2005 18:39:08 EST

lame.

gavinrobinson